YOUR BASIL BANGS WARRANTY

Thank you for your purchase from Basil Bangs.

The benefits given by this warranty are in addition to all other rights and remedies in respect of the product, which the purchaser has under the Trade Practices Act and similar State and Territory Laws. Nothing in this warranty will exclude, restrict or modify any conditions, warranty rights or liability implied in this purchase or protected by law where to do so would render this warranty void.

 

Warranty – PLEASE READ CAREFULLY

NOTE: Warranty on the Go Large umbrella frame and components is two years (2), Rain and Sun Umbrella frame and components is 1 year (1), on acrylic fabric is five years (5) and on polyester fabric is one (1) year. The warranty covers manufacturer’s faults and defects only.

This warranty applies to the original purchaser only.

This warranty does not cover damage caused by wind or adverse weather conditions, fair wear and tear, accidents, misuse, fire, flood, hail, earthquakes or other natural disasters, or alterations or repairs by any other than an authorised agent of Basil Bangs Pty Ltd.

The Beach and Go Large umbrella must be used with a suitable base with a reasonable amount of weight applied, or be correctly installed with an appropriate in-ground fitting. If installed, this warranty is valid only for installations made by Basil Bangs Pty Ltd, an authorised agent or if installed by the customer, the installation must be carried out exactly as required in the instructions that are supplied with the umbrella or available on our website.

In the case of Beach and Go Large Umbrella installations, the owner is to ascertain position of all underground pipes and electrical wires and notify installer of any obstacles. Although all care will be taken, no responsibility can be accepted for any damage during installation.

The Beach and Go Large canopy fabric warranty is a Limited Manufacturers Warranty, which is passed on by Basil Bangs Pty Ltd.

The warranty is valid only if the Beach and Go Large umbrella is put up and collapsed as instructed by an authorised Basil Bangs Pty Ltd Dealer and/or as per the instructions in the umbrella manual as supplied. It is highly recommended that you close and tie your umbrella when gusty or strong winds are expected. If strong winds are expected for a long period of time it is recommended that the umbrella be removed from its base and stored. When closing the umbrella for extended periods of time, the canopy must be folded in such a way as to avoid “pinching” of the fabric in the umbrella ribs/arms. Wear and tear caused by “pinching” of the fabric by the umbrella framework is not covered under this warranty.

If the umbrella is to be transported, it must be dismantled and adequately packaged (preferably with canopy and frame wrapped separately) to avoid damage during transit. If damage is incurred as a result of insecure packing, this is outside our warranty provision.

In the case of repairs to the umbrella being required (regardless of whether the repairs are covered under warranty) the cost of transportation to/from Basil Bangs Pty Ltd for any repairs is to be paid by the claimant.

This warranty is the only express warranty given by Basil Bangs Pty Ltd. No person has the authority to change or add to these obligations and liabilities without Basil Bangs Pty Ltd approval in writing.

Basil Bangs Pty Ltd reserves the right to determine whether or not fault is caused by faulty workmanship or material or that any part is defective.

Basil Bangs Pty Ltd or its authorised agent may offer advice, but accepts no responsibility as to the ultimate positioning of the umbrella.

Our premium Acrylic fabrics are manufactured from 100% acrylic fibre and guaranteed to:

Protect against rot, mildew and discoloration typical in normal conditions. It does not apply against any deterioration of any kind due to wind or weather related damage, misuse, burns, negligence, vandalism, perforations or stains due to environmental pollution, and fair wear and tear.

Retain a light-fastness rating of 6-8 on a 1-8 scale (minimum fading) for a period of 5 years.

Our premium acrylic fabrics are very tightly woven, with minimal light transmission, resulting in excellent UV protection of UPF 50+ and SPF 100. Should the fabric fail, the manufacturer of the acrylic fabric will offer to replace the fabric free of charge, subject to the following:

The customer provides proof of date of purchase;

The fabric is maintained correctly;

This fabric guarantee extends specifically to the replacement of fabric only and excludes the work and installation of others and also excludes other fittings and hardware. Other costs such as re-making a canopy, dismantling, transport, re-erection, travelling costs and consequential loss are also excluded from this guarantee.

Our Polyester fabrics are manufactured from 100% polyester fibre and guaranteed to:

Protect against rot, mildew and discolouration typical in normal conditions. It does not apply against any deterioration of any kind due to wind or weather related damage, misuse, burns, negligence, vandalism, perforations or stains due to environmental pollution, and fair wear and tear.

Retain a light-fastness rating of 3-4 on a 1-8 scale for a period of 1 year.

Our polyester fabrics are very tightly woven, with minimal light transmission, resulting in excellent UV protection of UPF 50+ and SPF 100. Should the fabric fail, the manufacturer of the polyester fabric will offer to replace the fabric free of charge, subject to the following:

The customer provides proof of date of purchase;

The fabric is maintained correctly;

This fabric guarantee extends specifically to the replacement of fabric only and excludes the work and installation of others and also excludes other fittings and hardware. Other costs such as re-making a canopy, dismantling, transport, re-erection, travelling costs and consequential loss are also excluded from this guarantee.